Terms of Service

Effective Date: December 10, 2025
Last Updated: December 10, 2025

1. Introduction and Acceptance

Welcome to case.dev. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and CaseMark AI, Inc. ("case.dev," "we," "us," or "our"), governing your access to and use of our platform, including our API services, Console dashboard, Documentation site, Thurgood AI coding assistant, Orbit Compute platform, and any related services (collectively, the "Services").

By accessing or using our Services, creating an account, or clicking "I agree," you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use our Services.

2. Definitions

"Account" means your registered account with case.dev.
"API" means our application programming interfaces and related tools.
"API Key" means the unique authentication credential issued to access our APIs.
"Content" means any data, documents, files, text, audio, video, code, or other materials.
"Organization" means a company, firm, or other entity that you create or join within our platform.
"Services" means all products and services provided by case.dev, including but not limited to the API Platform, Console, Thurgood, Orbit, and Payments Platform.
"User Content" means any Content you upload, submit, or transmit through the Services.
"Output" means any Content generated by our Services in response to your inputs.

3. Eligibility

To use our Services, you must:

Be at least 18 years of age (or the age of majority in your jurisdiction)
Have the legal capacity to enter into a binding agreement
Not be prohibited from using the Services under applicable law
Not have been previously suspended or removed from our Services

If you are using the Services on behalf of an organization, you represent that you are authorized to accept these Terms on behalf of that organization.

4. Account Registration and Security

4.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password and API Keys secure and confidential
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activities that occur under your account

4.2 API Keys

API Keys are confidential credentials that authenticate your access to our APIs
You are responsible for all API calls made using your API Keys
Do not share API Keys publicly or embed them in client-side code
Rotate API Keys regularly and revoke compromised keys immediately
We may suspend or revoke API Keys that we believe have been compromised

4.3 Organizations

You may create or join Organizations to collaborate with others
Organization Owners and Admins are responsible for managing member access
Usage and billing are aggregated at the Organization level
You are responsible for the actions of all members within your Organization

5. Description of Services

5.1 API Platform

case.dev provides a unified API platform for legal technology development, including:

Vault API - Document storage with encryption and semantic search
OCR/Vision API - Text extraction from documents and images
Voice API - Audio transcription with speaker diarization and PII redaction
LLM API - Access to AI language models from multiple providers
Workflows API - Multi-step document processing automation
Actions API - Event-driven automation triggers
Convert API - File format conversion
Format API - Document formatting and generation
Email API - Transactional email delivery
Graph API - Knowledge graph and entity extraction
Billing API - Usage tracking and payment management

5.2 Console

The Console is our web-based dashboard for managing your account, API Keys, usage, billing, and team members.

5.3 Thurgood

Thurgood is our AI-powered coding assistant that enables users to build applications through natural language conversation. Thurgood includes:

AI-assisted code generation
Ephemeral sandbox execution environments
GitHub repository integration
Project templates and code deployment

5.4 Orbit Compute

Orbit is our application hosting and compute platform, providing:

Application deployment from GitHub or source code
Container and static site hosting
GPU compute access
Live URLs and SSL certificates

5.5 Payments Platform

Our Payments Platform provides IOLTA-compliant trust accounting and payment infrastructure, including:

Trust and operating account management
Double-entry ledger system
Holds, approvals, and settlement workflows
Stripe Connect integration

The Payments Platform is available in early access to select partners and subject to additional terms.

6. Acceptable Use

6.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree to use the Services in compliance with all applicable laws, regulations, and professional conduct rules.

6.2 Prohibited Conduct

You agree NOT to:

Illegal Activities

Use the Services for any unlawful purpose or to violate any laws
Process, store, or transmit illegal content
Facilitate money laundering, terrorist financing, or other financial crimes
Violate export control or sanctions regulations

Harmful Content

Upload malware, viruses, or malicious code
Transmit content that is defamatory, obscene, or harmful
Distribute spam or unsolicited communications
Upload content that infringes intellectual property rights

System Abuse

Attempt to gain unauthorized access to our systems or other users' accounts
Interfere with or disrupt the Services or servers
Circumvent rate limits, authentication, or security measures
Reverse engineer, decompile, or disassemble any part of the Services
Use automated means to access the Services except through our APIs
Resell or redistribute the Services without authorization

AI Model Abuse

Attempt to extract or reverse engineer AI model weights or parameters
Use the Services to develop competing AI models through distillation
Generate content that violates AI provider acceptable use policies
Bypass content filters or safety mechanisms

Professional Violations

Violate attorney-client privilege or confidentiality obligations
Use the Services in a manner that constitutes unauthorized practice of law
Process documents without proper authorization or consent

6.3 Usage Limits

We may impose limits on your use of the Services, including:

API rate limits (requests per minute/hour)
File size limits
Storage quotas
Concurrent connection limits

Current limits are documented in our API documentation. We reserve the right to modify limits with reasonable notice.

7. User Content

7.1 Your Ownership

You retain all rights, title, and interest in your User Content. These Terms do not grant us any ownership rights to your User Content.

7.2 License to case.dev

By uploading User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

Store, process, and transmit your User Content as necessary to provide the Services
Create derivative works (such as OCR text, transcriptions, embeddings, and summaries) as part of the Services
Make backups and copies for redundancy and disaster recovery

This license terminates when you delete your User Content or close your account, except as necessary for backup retention or legal compliance.

7.3 Your Responsibilities

You represent and warrant that:

You own or have the necessary rights to upload and process your User Content
Your User Content does not violate any third party's rights, including intellectual property, privacy, or confidentiality rights
You have obtained all necessary consents for processing personal data contained in your User Content
Your use of the Services complies with all applicable laws and professional obligations

7.4 No Training on Your Data

We do NOT use your User Content to train AI models. Your documents, code, and other content remain your property and are not used to improve or develop our AI capabilities.

8. Output and Generated Content

8.1 Ownership of Output

Subject to your compliance with these Terms:

You own the Output generated by our Services in response to your inputs
For Thurgood-generated code, you own the code and may use it without restriction
For AI-generated text, summaries, and analysis, you own the output

8.2 Limitations

Output may be similar to output generated for other users based on similar inputs
We make no guarantees regarding the uniqueness of Output
You are responsible for reviewing and validating Output before use
AI-generated content should not be relied upon as legal advice

8.3 Third-Party Model Terms

When using third-party AI models (OpenAI, Anthropic, Google, etc.) through our LLM API, you agree to comply with their respective terms of service and acceptable use policies.

9. Fees and Payment

9.1 Pricing

Our Services are offered on a usage-based pricing model
Current pricing is available at https://case.dev/pricing and through our API
Prices are stated in US dollars unless otherwise specified
We provide $10 in free credits each month

9.2 Billing

Usage is tracked in real-time and displayed in the Console
We bill monthly in arrears based on your usage
Payment is due upon receipt of invoice
We accept credit cards via Stripe and ACH/wire transfer for enterprise accounts

9.3 Payment Terms

You agree to pay all fees associated with your use of the Services
Fees are non-refundable except as required by law or as expressly stated
We may suspend access for non-payment after reasonable notice
You are responsible for all taxes applicable to your use of the Services

9.4 Price Changes

We may change our pricing with 30 days' advance notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

9.5 Disputes

If you dispute any charges, you must notify us within 30 days of the charge. We will work with you in good faith to resolve billing disputes.

10. Thurgood-Specific Terms

10.1 Sandbox Environments

Thurgood sandboxes are ephemeral execution environments
Code and data in sandboxes are temporary and may be deleted
We do not guarantee persistence of sandbox contents
You are responsible for saving important code to external repositories

10.2 GitHub Integration

Connecting GitHub requires OAuth authorization
We access only repositories you explicitly authorize
Pull requests and commits are made on your behalf
You remain responsible for code pushed to your repositories

10.3 Credit System

Thurgood uses a credit-based billing system
Credits are consumed based on AI model usage and compute resources
Unused credits do not roll over between billing periods
Credit consumption is displayed in real-time

10.4 Generated Code

Code generated by Thurgood is provided "as is"
You are responsible for reviewing, testing, and validating generated code
We do not guarantee that generated code is error-free or suitable for production
You should not deploy generated code without appropriate review

11. Orbit-Specific Terms

11.1 Deployment Responsibilities

You are responsible for all content and applications deployed through Orbit
Deployed applications must comply with our Acceptable Use policy
You must not deploy applications that violate third-party rights or applicable laws

11.2 Resource Limits

Deployments are subject to compute, memory, and bandwidth limits
We may throttle or suspend deployments that exceed limits or impact platform stability
GPU resources are subject to availability

11.3 URLs and Domains

We provide URLs on the case.systems domain for your deployments
Custom domain support may be available (subject to additional terms)
We reserve the right to reclaim or reassign URLs for inactive deployments

11.4 Availability

Orbit is provided "as is" without guaranteed uptime SLA (unless separately agreed)
We may perform maintenance that temporarily affects availability
Paused deployments may be terminated after extended periods of inactivity

12. Payments Platform-Specific Terms

12.1 Eligibility

The Payments Platform is available only to:

Licensed attorneys and law firms
Legal technology companies with appropriate licenses
Other qualified entities approved by case.dev

12.2 Compliance

You agree to:

Comply with all applicable IOLTA/IOLA rules and regulations
Maintain required professional licenses
Follow bar association rules regarding client funds
Cooperate with audits and compliance reviews

12.3 Stripe Connect

Payment processing is provided through Stripe Connect
You must accept Stripe's terms of service
We are not responsible for Stripe's actions or service availability

12.4 Financial Responsibility

You are responsible for the accuracy of all financial transactions
We provide tools but do not provide accounting or legal advice
You should consult qualified professionals for compliance guidance

13. Intellectual Property

13.1 Our Intellectual Property

case.dev and its licensors own all rights, title, and interest in:

The Services, including all software, APIs, and infrastructure
Our trademarks, logos, and brand elements
Documentation, templates, and training materials
Proprietary AI models (including CaseMark Core 1)

13.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms. This license does not include the right to:

Modify, copy, or create derivative works of the Services
Reverse engineer or attempt to extract source code
Remove or alter proprietary notices
Use our trademarks without permission

13.3 Feedback

If you provide suggestions, ideas, or feedback about our Services, we may use such feedback without obligation to you.

14. Third-Party Services

14.1 Integrations

Our Services integrate with third-party services including:

AI model providers (OpenAI, Anthropic, Google, xAI, etc.)
Payment processors (Stripe)
Authentication providers (Clerk)
Cloud infrastructure (AWS)
Version control (GitHub)

14.2 Third-Party Terms

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services and make no warranties regarding their availability, accuracy, or security.

14.3 BYOK (Bring Your Own Key)

If you use your own API keys for third-party services:

You are responsible for compliance with provider terms
Usage is billed directly by the provider
We are not responsible for charges incurred through your keys

15. Disclaimers

15.1 "As Is" Basis

The services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

Warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness
Availability or reliability

15.2 No Legal Advice

THE SERVICES DO NOT CONSTITUTE LEGAL ADVICE. AI-generated content, analysis, and suggestions should not be relied upon as legal advice. You should consult qualified legal professionals for legal matters.

15.3 AI Limitations

AI models may produce inaccurate, incomplete, or inappropriate outputs. You are responsible for reviewing and validating all AI-generated content before use.

15.4 Third-Party Content

We do not endorse or guarantee the accuracy of content from third-party sources accessed through our Services.

16. Limitation of Liability

16.1 Exclusion of Damages

To the maximum extent permitted by law, case.dev shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Cost of substitute services
Damages resulting from unauthorized access to your data

16.2 Liability Cap

Our total liability for any claims arising from these terms or your use of the services shall not exceed the greater of:

The amount you paid to us in the 12 months preceding the claim, or
One hundred US dollars ($100)

16.3 Exceptions

These limitations do not apply to liability that cannot be excluded by law, including liability for fraud or gross negligence.

16.4 Basis of the Bargain

The disclaimers and limitations in sections 15 and 16 reflect a reasonable allocation of risk and are a fundamental basis of the agreement between us.

17. Indemnification

You agree to indemnify, defend, and hold harmless case.dev and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

Your use of the Services
Your User Content
Your violation of these Terms
Your violation of any third-party rights
Your violation of applicable laws or regulations
Applications you deploy through Orbit
Financial transactions processed through the Payments Platform

18. Term and Termination

18.1 Term

These Terms remain in effect until terminated by either party.

18.2 Termination by You

You may terminate your account at any time by:

Contacting us at hello@casemark.com
Using the account deletion feature in the Console

18.3 Termination by Us

We may suspend or terminate your access to the Services:

Immediately if you breach these Terms
Immediately if required by law or to prevent harm
With 30 days' notice for any reason or no reason

18.4 Effect of Termination

Upon termination:

Your right to access the Services immediately ceases
We may delete your data after 30 days (subject to legal retention requirements)
Outstanding payment obligations survive termination
Provisions that by their nature should survive will survive (including Sections 7, 13, 15, 16, 17, and 20)

18.5 Data Export

Before termination, you may export your data using our APIs or by contacting support.

19. Modifications to Terms

19.1 Changes

We may modify these Terms at any time. When we make material changes:

We will update the "Last Updated" date
We will notify you by email or through the Console
We may provide a summary of key changes

19.2 Acceptance

Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services.

19.3 Disputes Over Changes

If you dispute a change to these Terms, you must notify us within 30 days. We will work with you in good faith to address your concerns.

20. Dispute Resolution

20.1 Governing Law

These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict of law principles.

20.2 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us at hello@casemark.com and attempt to resolve the dispute informally for at least 30 days.

20.3 Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration shall be conducted in Portland, Oregon, unless otherwise agreed.

20.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

20.5 Exceptions

Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

20.6 Time Limit

Any claim arising from these Terms must be brought within one (1) year of the date the claim arose.

21. General Provisions

21.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific Services, constitute the entire agreement between you and case.dev regarding the Services.

21.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

21.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

21.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

21.5 No Agency

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and case.dev.

21.6 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to hello@casemark.com or:

CaseMark AI, Inc.
Attn: Legal
500 SW 116th Ave Suite 107
Portland, OR 97225

21.7 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

21.8 Export Compliance

You agree to comply with all applicable export control laws and regulations. You may not use or export the Services in violation of US export laws or sanctions.

21.9 Government Users

If you are a US government entity, the Services are provided as "commercial items" as defined in 48 C.F.R. § 2.101, and use is subject to these Terms.

22. Contact Information

If you have questions about these Terms, please contact us:

Email: hello@casemark.com

Mail:
CaseMark AI, Inc.
Attn: Legal
500 SW 116th Ave Suite 107
Portland, OR 97225

Support: support@case.dev

Documentation: https://docs.case.dev

23. Additional Terms by Service

23.1 API Platform

API access is subject to rate limits and usage quotas
We may modify API endpoints with reasonable notice
Deprecated endpoints will be supported for at least 6 months
You must not use the API in a manner that degrades service for others

23.2 Enterprise Agreements

Enterprise customers may have separate agreements that supplement or modify these Terms. In case of conflict, the enterprise agreement controls.

23.3 Beta Services

We may offer beta or preview features that are:

Provided "as is" without warranty
Subject to change or discontinuation without notice
Not covered by SLAs or support commitments

By using case.dev, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.

Effective Date: December 10, 2025